Inteligencia de Proveedor

Columbia Gas · Gas

Los problemas frecuentes a continuación están basados en informes públicos y comentarios de usuarios, no en datos anónimos de BillGuard.

Área de servicio

Ohio, Pennsylvania, Virginia, Kentucky, Maryland (NiSource subsidiary)

Acerca de Columbia Gas

Columbia Gas, a subsidiary of NiSource, delivers natural gas to approximately 1.2 million customers across Ohio, Pennsylvania, Virginia, Kentucky, and Maryland. Columbia Gas gained significant public attention after the 2018 Merrimack Valley gas explosions in Massachusetts (a separate Columbia Gas entity). Bills include state-specific infrastructure replacement surcharges that vary by region.

Problemas frecuentes en facturas de Columbia Gas

Gas cost recovery adjustment charge changing significantly between billing periods
Infrastructure replacement surcharge (IRS) added without explanation on bills
Budget billing plan year-end reconciliation producing large surprise charges
Service charges continuing on accounts confirmed as inactive or terminated
Appliance rental fees billed on equipment the customer no longer uses
Customer assistance program (PIPP or similar) credit not applied after enrollment

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