Provider Intelligence
CenterPoint Energy · Gas
Common issues below are sourced from public reports and user feedback, not BillGuard anonymised analysis data.
Service area
Texas, Minnesota, Louisiana, Indiana, Ohio, Mississippi, Arkansas
About CenterPoint Energy
CenterPoint Energy delivers natural gas to approximately 4 million homes and businesses across several US states. Texas customers faced extraordinary bill spikes after the February 2021 winter storm, and many continue to see securitization surcharges that appear as recurring line items on monthly bills.
Common CenterPoint Energy billing issues
- Winter Storm Uri (2021) securitization charge appearing as multi-year surcharge on Texas bills
- System Benefit Fund charge continuing after income-based assistance cancellation
- Gas cost adjustment spike during cold weather events charged at market rate
- Pipeline replacement program rider charge not clearly itemized
- Reconnection fees assessed after outages caused by CenterPoint infrastructure
- Billing cycle overlap creating double-charge on accounts transferred between addresses
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Analyse nowSourced from anonymised BillGuard user analyses. Minimum 5 bills required. Last 90 days.