Provider Intelligence

PECO Energy · Electricity & Gas

Common issues below are sourced from public reports and user feedback, not BillGuard anonymised analysis data.

Service area

Southeastern Pennsylvania including Philadelphia metro

About PECO Energy

PECO Energy, an Exelon subsidiary, delivers electricity to approximately 1.6 million customers and natural gas to approximately 540,000 customers in southeastern Pennsylvania. Pennsylvania's deregulated energy market means PECO bills often include supply charges from either PECO or a third-party competitive supplier, adding billing complexity.

Common PECO Energy billing issues

  • POLR (Provider of Last Resort) supply rate applied after competitive supplier drops account
  • Universal Services Program (CAP) discount not reflected after income recertification
  • Distribution surcharge increases not prorated when rate change occurs mid-cycle
  • Gas service termination charge billed on accounts with active service
  • Smart meter enrollment changing rate structure without written notice
  • Generation charge from competitive supplier continuing after cancellation date

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Sourced from anonymised BillGuard user analyses. Minimum 5 bills required. Last 90 days.