Provider Intelligence

Delmarva Power · Electricity & Gas

Common issues below are sourced from public reports and user feedback, not BillGuard anonymised analysis data.

Service area

Delaware and Maryland's Eastern Shore

About Delmarva Power

Delmarva Power, an Exelon subsidiary, serves approximately 530,000 electric and 140,000 natural gas customers across Delaware and Maryland's Eastern Shore. As a utility operating in two partially deregulated states, Delmarva customers can choose competitive electricity suppliers — making supply rate accuracy a recurring billing concern, especially when contracts expire and accounts roll to default service.

Common Delmarva Power billing issues

  • Default electricity supply rate applied after competitive supplier contract ends
  • Distribution charge increasing after infrastructure investment surcharge added
  • Gas commodity charge spike during winter not reflected in Equal Payment Plan estimate
  • Universal Service Program (USEAP) credit not applied after low-income enrollment
  • Demand charge applied to small commercial accounts during peak summer months
  • Meter read estimated for multiple consecutive months in rural Eastern Shore areas

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Sourced from anonymised BillGuard user analyses. Minimum 5 bills required. Last 90 days.