Provider Intelligence

Con Edison · Electricity & Gas

Common issues below are sourced from public reports and user feedback, not BillGuard anonymised analysis data.

Service area

New York City and Westchester County, NY

About Con Edison

Consolidated Edison (Con Edison) provides electric, gas, and steam service to approximately 10 million people in New York City and Westchester County. Con Ed bills are notoriously itemized with numerous delivery, supply, and surcharge line items — even a single-family residential bill can have 10+ individual charges.

Common Con Edison billing issues

  • Demand charges billed based on a single high-usage 15-minute interval per month
  • Gas distribution charge continuing despite service suspension or termination
  • Merchant function charge appearing on supply portion without supplier enrollment
  • Estimated bills running for multiple consecutive months without a meter read
  • Rate code misclassification between residential and small commercial
  • Reconnection fees charged despite no actual disconnection occurring

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Sourced from anonymised BillGuard user analyses. Minimum 5 bills required. Last 90 days.

Con Edison Billing Anomaly Report | BillGuard | BillGuard