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investigation7 min read

Electric Bill Suddenly Doubled? A 7-Step Investigation Checklist

Use this structured checklist when your electricity bill jumps sharply so you can verify charges before the due date.

Start with a same-period comparison

Compare current bill against previous month and same month last year. This separates normal seasonality from unexplained variance.

Check pricing components before usage assumptions

A large jump can come from rate or fixed-fee changes even when consumption is flat. Verify standing charges, unit rate, and policy surcharge lines first.

Audit read quality and billing days

Estimated reads and abnormal billing-day counts can distort totals. Confirm meter read type and period length before escalating.

  • Read type: estimated vs actual
  • Billing days outlier
  • Unexpected tariff or contract update

Escalate with exact deltas

Support teams respond faster when you point to exact lines and amounts. Include your expected range and request line-level justification.

Key takeaways

  • Validate period boundaries and read type before judging totals.
  • Separate usage, fixed charges, and taxes to isolate true root cause.
  • Use line-item deltas and supporting history in all disputes.

Recommended analyzers

Related guide pages

FAQ

Is a 30% increase always suspicious?

Not always. Start with weather and occupancy changes, then verify rate and fixed-fee lines before concluding it is an error.

What should I check first on the bill PDF?

Billing period, read type, total usage, unit rate, and fixed charges.

Can I dispute if only one line item looks wrong?

Yes. A focused, line-item dispute is often more effective than disputing the whole invoice.

Need a faster bill check?

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